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Comcast Xfinity Mobile limits video to 480p, charges extra for HD

05 July, 2018, 00:56 | Author: Tara Roberts
  • Comcast Xfinity Mobile limits video to 480p, charges extra for HD

"First, we're establishing 480p as the default resolution for streaming video over cellular data on Xfinity Mobile, which is consistent with standard unlimited plans across carriers".

In addition, the report claimed that Unlimited subscribers will henceforth have their mobile data hotspot throttled to 600kbps max even before hitting their 20GB/month threshold. This is free just for now, before the company will begin charging a fee for the resolution upgrade sometime this year.

If that wasn't enough, the company is also crippling its hotspot feature for its users on the $45 unlimited plan.

This is something we see with just about every carrier in the USA, but the changes to mobile hotspot use is a bit more damning. Subscribers of the service are now getting emails from Comcast informing them about the changes, and they have to do with video streaming and mobile hotspot speeds.

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As such, using Comcast's reasoning, the new quality cap could prevent customers from accidentally going over their data soft cap, preventing their speeds from being throttled.

Xfinity Mobile plans to offer a new tier of service with streaming at 720p later in the year, details about the plan are not yet available.

Comcast says, "This can help you save money if you pay By the Gig and take longer to reach the 20 GB threshold if you have the Unlimited data option".

"We're making two changes to our service to help us maintain the low price point of Xfinity Mobile". "I hate how it sounds like they're doing us a favor like oh we're doing this to help conserve data or save you money", writes Csdang. This will be allowed "on an interim basis at no charge", Ars Technica reports. At this speed, you'll conserve data so that it takes longer to reach the 20 GB threshold but you'll still be able to do numerous online activities you enjoy. Comcast will also be placing a substantial restriction on the use of cellular hotspots, by replacing 4G hotspot speeds with 3G, 600kbps speeds. The By the Gig data option will continue to deliver 4G speeds for all data traffic.

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